By: Jerika P – i-Lead Realty Social Media Manager
Building relationships with clients and maintaining those relationships are the same thing. After the sale, staying in touch with your customers is important since you could still need to work with them in the future. Plus, if you keep up a positive relationship with them, their referrals could help you grow your network.
Here are 7 tips to help you build a long-lasting relationship with your clients:
1. Effective communication
Setting the tone and providing your client with good service can be easier by maintaining open communication.
2. Be Honest at all Times
Given the unpredictable nature of the market, it may be challenging to keep your word to customers. As a result, it is preferable to always be honest. The best course of action is to be open and honest with them about any issues you may have so that you can all work together to find a solution.
3. Going the Extra Mile
Being a real estate agent that works hard will help you perform at the top of your game. Therefore, going the extra mile will support your professional development and success. Clients will appreciate you and your business if they see that you always give your 100 percent effort.
4. Direct Mail for Real Estate
Even while sending a client a mail in the modern, technological era may seem like a quaint gesture, it helps you keep in touch with them even after the sale.
5. Take Advantage of Social Media
You may keep in touch with your client via social media. You could ask them to follow you so they can remain updated about your company.
6. Invite Clients to Special Events
Inviting them to your special events may encourage them to socialize with others, which can lead to excellent customer feedback and new leads for your company.
7. Send Thank You Cards and Free Gifts
Sending thank you cards or giving free gifts to your previous and current clients after working with them can show them how much you value them.
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